How long does Velour & Co take to ship?

Velour & Co processes orders within 1–3 business days. Standard US delivery typically takes 7–15 business days.

Does Velour & Co offer returns?

Yes. We offer a 30-day return policy for eligible items in original condition.

Many of our jewelry pieces are made using hypoallergenic materials suitable for sensitive skin.

Velour & Co primarily ships to customers across the United States, with international shipping available to select countries.

Velour & Co offers a 15-day return policy to ensure customer satisfaction.

Items must be unused, unworn, and in original packaging.
Returns must be requested within 15 days of delivery.
Certain items such as beauty products, earrings, and final-sale products may not be eligible for return due to hygiene reasons.
Refunds are processed after inspection and approval.
Shipping fees are non-refundable unless the item arrives damaged or incorrect.
Customers are responsible for return shipping costs unless the error was caused by Velour & Co.
Refunds are issued to the original payment method within 5–10 business days after approval.