Contact Velour & Co
We're here to help with orders, shipping, returns, products, and general inquiries for Velour & Co customers across the United States.
Customer Support Information
Email Support
contact@velourandco.com
Support Hours
Monday – Saturday
9:00 AM – 6:00 PM EST
Response Time
Our team typically responds within 24–48 business hours.
Send Us A Message
Use the contact form below for questions regarding orders, shipping, returns, or general support inquiries.
Frequently Asked Questions
Velour & Co orders are typically delivered within 7–15 business days across the United States.
Tracking information is emailed once your order has been shipped.
Yes. Eligible items may be returned within 30 days of delivery according to our Return & Refund Policy.
International shipping availability depends on the destination country and product availability.