How long does Velour & Co take to ship?

Velour & Co processes orders within 1–3 business days. Standard US delivery typically takes 7–15 business days.

Does Velour & Co offer returns?

Yes. We offer a 30-day return policy for eligible items in original condition.

Is Velour & Co jewelry hypoallergenic?

Many of our jewelry pieces are made using hypoallergenic materials suitable for sensitive skin.

Does Velour & Co ship internationally?

Velour & Co primarily ships to customers across the United States, with international shipping available to select countries.

Shipping policy

Shipping Policy — Velour & Co

Effective Date: May 2026

Thank you for shopping with Velour & Co.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times:

United States: 7–15 business days
International orders: 10–20 business days (where available)

Shipping times may vary during holidays, high-demand periods, or due to customs delays.

Shipping Costs

We offer:

Free US shipping on orders over $50
Shipping fees are calculated at checkout for all other orders

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Delayed or Lost Packages

Velour & Co is not responsible for delays caused by:

Customs clearance
Weather conditions
Carrier disruptions
Incorrect shipping addresses provided by customers

If your package appears lost, please contact us at:
hello@velourandco.com

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses provided by the customer may not qualify for refunds or replacements.

Customs & Duties

International customers may be responsible for customs fees, import taxes, or duties imposed by their country.

Contact

For shipping-related questions:
hello@velourandco.com